SHIPPING AND FULFILLMENT POLICIES
We want to ensure that your shopping experience with us is friendly, safe, and convenient. To provide you with clarity and peace of mind, we have outlined our Shipping and Fulfillment Policies below:
Timely Shipping: Once your order is placed, please allow us 5 to 15 business days to carefully prepare and ship your items. We strive to ensure that your order reaches you as quickly as possible.
Item Availability: In the rare event that an item becomes unavailable after you place your order, rest assured that we will promptly issue a refund for that specific item. We believe in transparency and want to make sure you are informed every step of the way.
Delays and Communication: If your order experiences any unexpected delays, we will be in touch with you promptly. You will have the option to either cancel your order for a full refund or patiently wait for the item to become available. We value your time and want to make sure you have the flexibility to choose the best option for you.
Reliable Carriers: Standard delivery orders are shipped via reputable carriers such as United Parcel Service (UPS) or USPS. We have chosen these carriers for their reliability and commitment to delivering your items safely and efficiently.
Order Tracking: Once your order is shipped, you will receive an email from us containing the UPS tracking number and an estimated delivery date. This allows you to conveniently monitor the progress of your package and anticipate its arrival. Please note that we are unable to ship to PO boxes at this time.
Order Confirmation and Shipping Information: To keep you well-informed about your order, you will receive two important emails from us. The first email confirms that your order has been successfully processed. The second email includes the necessary details about your shipment, such as tracking information and estimated delivery dates. We want to make sure you are always up-to-date on the status of your order.
We value your trust and strive to provide you with the best possible service. If you have any further questions or concerns regarding our Shipping and Fulfillment Policies, please do not hesitate to contact our friendly customer support team. We are here to assist you and ensure your shopping experience is a delightful one.
Thank you for choosing us as your preferred shopping destination. We appreciate your support and look forward to serving you!